Terms and Conditions
Effective Date: [Insert Date]
Welcome to The Shawarma Spot. These Terms and Conditions ("Terms") govern your use of our website https://theshawarmaspot.com/ and any online orders placed through it. By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or services.
1. About The Shawarma Spot
The Shawarma Spot is a restaurant offering freshly prepared food for online ordering, pickup, and delivery, subject to availability and delivery area restrictions.
Business Address:
1506–1508 W. Algonquin Rd
Palatine, IL 60067
2. Online Ordering
Orders placed through our website are subject to acceptance and availability. Once an order is submitted and confirmed, it cannot be modified or canceled except where required by law or at our discretion.
You are responsible for ensuring that all order details, including delivery address, contact information, and selected items, are accurate before completing your purchase.
3. Pricing and Payment
All prices displayed on the website are listed in U.S. Dollars and are subject to change without notice. Applicable taxes, delivery fees, and service charges will be calculated at checkout.
Payment must be completed at the time of order using the available payment methods shown on the website. Orders will not be processed without successful payment authorization.
4. Delivery Policy
The Shawarma Spot offers delivery only to selected ZIP codes within the state of Illinois.
Delivery availability, eligibility, and shipping rates are determined using our Delivery Details page, which allows customers to:
- Check whether their ZIP code is eligible for delivery
- View applicable delivery fees or rates
Placing an order does not guarantee delivery unless the ZIP code is confirmed as eligible at checkout.
Delivery times provided are estimates only and may vary due to traffic, weather conditions, order volume, or other factors beyond our control.
We reserve the right to refuse or cancel delivery orders if the address provided is outside our service area.
5. Pickup Orders
Pickup orders may be available as an alternative to delivery. Customers are responsible for collecting their orders within the designated pickup time. Uncollected orders may not be eligible for refunds.
6. Refunds and Cancellations
Due to the perishable nature of food items, all sales are generally final. Refunds or replacements may be offered at our discretion in cases of:
- Incorrect items received
- Missing items
- Quality issues reported promptly
Any issues must be reported as soon as possible after delivery or pickup to allow us to address the concern.
7. Allergies and Dietary Information
While we take care in preparing our food, our kitchen handles common allergens. We cannot guarantee that any item is completely free of allergens. Customers with food allergies or dietary restrictions are responsible for reviewing menu descriptions and contacting us with questions before placing an order.
8. Website Use
You agree to use this website for lawful purposes only. You may not misuse the website, attempt unauthorized access, or interfere with its operation.
All website content, including text, images, logos, and menus, is the property of The Shawarma Spot and may not be copied or used without permission.
9. Limitation of Liability
To the fullest extent permitted by law, The Shawarma Spot shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services, including delays or delivery issues.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal information.
11. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the updated Terms.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Illinois, without regard to conflict of law principles.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
The Shawarma Spot
Address: 1506–1508 W. Algonquin Rd, Palatine, IL 60067
Email: contact@theshawarmaspot.com
Phone: (224) 631-6952